Privacy Policy

Introduction

At Smackd Gummies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, create an account, place an order, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, please discontinue use of the website.

Information We Collect

1. Personal Information

When you create an account, place an order, contact us, or subscribe to communications, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping information
• Order information
• Payment-related information processed through our payment providers

We only use personal information for legitimate business purposes and as permitted by applicable law.

2. Website Usage Information

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of your visit.

This information may be used to maintain website functionality, understand visitor activity, improve performance, and help protect the website against fraudulent or unauthorized activity.

3. Cookies and Similar Technologies

Smackd Gummies may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide a better browsing experience.

You can adjust your browser settings to restrict or disable cookies. However, doing so may affect certain website features.

How We Use Your Information

Information collected through the website may be used to:

• Process and manage orders
• Provide customer support
• Communicate regarding orders or inquiries
• Maintain and improve our website
• Detect and prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations
• Send marketing communications where legally permitted and where appropriate consent has been provided

How We Share Information

1. Service Providers

We may share necessary information with trusted service providers that assist with website hosting, payment processing, order fulfillment, customer support, analytics, communications, security, and other legitimate business functions.

These providers are expected to use information only as necessary to provide the services for which they were engaged.

2. Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or legitimate governmental requests.

3. Business Transfers

If Smackd Gummies is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce applicable agreements.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information, including rights to request access, correction, deletion, or information about how your data is handled.

Requests may be submitted using the contact information provided below.

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Refund Policy

Introduction

At Smackd Gummies, we aim to provide clear information about our return and refund procedures. This Refund Policy explains the circumstances under which a return or refund may be considered.

Because certain products may be subject to health, safety, regulatory, or shipping restrictions, eligibility for returns can depend on the product involved and applicable law.

Returns

1. Return Eligibility

Where returns are legally permitted, an item may generally be eligible for consideration if it is unused, unopened, undamaged, and returned in its original packaging.

Certain products may be non-returnable because of applicable health, safety, regulatory, or other restrictions.

2. Requesting a Return

Before sending anything back, contact customer support with your order number, the item involved, and the reason for your request.

Do not send a return to an address unless return instructions have been provided by customer support.

3. Return Timeframe

Return requests should generally be submitted within 30 calendar days of the purchase or delivery date, unless a different timeframe is required by applicable law or stated for a particular product.

Refunds

1. Refund Review

Once an eligible returned item has been received and inspected, we will notify you whether the refund has been approved or declined.

2. Refund Method

Approved refunds will generally be issued to the original payment method, subject to the policies and processing times of the relevant payment provider.

3. Refund Processing

After approval, processing times may vary depending on the payment provider or financial institution. We cannot guarantee the exact date funds will appear in your account.

4. Partial Refunds

A partial refund may be considered where permitted if an eligible returned item is damaged, incomplete, or not returned in its original condition for reasons not attributable to Smackd Gummies.

Exchanges

Exchanges may be considered for eligible products that arrive defective or damaged, subject to availability and applicable law.

Customers should contact support before returning a defective or damaged item and provide relevant order information and, where appropriate, photographs documenting the issue.

Shipping

1. Return Shipping

Unless the return is due to an error, defect, or damage attributable to us, the customer may be responsible for return shipping costs.

2. Original Shipping Charges

Original shipping charges may be non-refundable unless otherwise required by applicable law or the return is the result of an error attributable to us.

Order Issues

If your order arrives damaged, incomplete, incorrect, or otherwise differs from what was ordered, contact customer support as soon as possible so the issue can be reviewed.

Contact Us

For questions regarding this Privacy Policy or Refund Policy, please contact:

Smackd Gummies
Email: returns@smackdgummies.com

We may update these policies periodically to reflect changes in our services, business practices, or applicable legal requirements. Any updated version will be published on this website with its effective date.